Terms & Conditions

1. SMS Messaging Terms & Compliance

1. Program Description

Casegate LLC offers SMS messaging to users who have booked appointments or engaged with our services through https://www.casegate.ai or our scheduling forms and have explicitly opted in to receive text messages.

Opt-in is collected via web forms with a dedicated SMS consent checkbox. Messages may include:

• Appointment confirmations and reminders
• Scheduling or rescheduling updates
• Customer support and service-related communications

2. Cancellation Instructions

You may cancel SMS messages at any time by replying STOP to the number that sent you the message. You will receive a confirmation of your opt-out, and no further messages will be sent unless you re-opt in.

3. Support Information

For help, reply HELP, email Haider@casegate.ai, or call +1 (254) 524-5915 during normal business hours.

4. Carrier Liability

Wireless carriers are not responsible for delayed or undelivered messages.

5. Message & Data Rates

Standard message and data rates may apply. Message frequency varies based on your interaction with our services. Contact your carrier for details on your plan.

6. Supported Carriers

Our SMS program supports all major U.S. carriers, including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.

7. Age Restriction

You must be 18 years or older to participate in our SMS program.

8. Privacy Policy

For details on how we handle personal data, please review our Privacy Policy at: https://www.casegate.ai/privacy

Casegate LLC complies with all applicable laws, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

2. General Terms

This website (the "Site") is owned and operated by Casegate LLC ("Company," "we," or "us"). By accessing or using the Site, you agree to be bound by these Terms & Conditions and our Privacy Policy.

Your continued use of the Site following any updates constitutes acceptance of those changes.

3. Intellectual Property Rights

Our License to You

All content on the Site is owned by Casegate LLC or its licensors and protected by applicable intellectual property laws. Content is provided for personal, non-commercial use only.

• You may not copy, modify, distribute, sell, or exploit Site materials without prior written permission.
• You may download or print individual pages for personal use, provided all proprietary notices remain intact.

Your License to Us

By submitting content (comments, media, feedback, etc.), you represent that you own or have rights to the material and grant Casegate LLC a royalty-free, perpetual, worldwide, non-exclusive license to use, modify, distribute, and display that content.

4. Disclaimers

• Third-party links may appear on the Site. Casegate LLC does not endorse or control third-party websites or services.
• All services and content are provided "as is" without warranties of any kind, express or implied, including merchantability or fitness for a particular purpose.
• You agree to indemnify and hold harmless Casegate LLC and its officers, employees, and agents from any claims arising from your use of the Site or violation of these Terms.

5. Online Commerce

Certain services or products may be provided by third parties. Casegate LLC is not responsible for third-party offerings, transactions, or outcomes.

Any dealings with third parties are solely between you and that party.

6. Registration & Account Security

Some features may require account registration. You agree to provide accurate information and maintain the confidentiality of your login credentials.

If you suspect unauthorized access, contact Haider@casegate.ai immediately. Casegate LLC is not liable for losses resulting from compromised credentials.

7. Termination

We reserve the right to suspend or terminate access to the Site or services at any time for violations of these Terms or unlawful or abusive behavior.

Upon termination, all use of the Site must cease.

8. Governing Law

These Terms & Conditions are governed by the laws of the State of New Jersey, without regard to conflict-of-law principles. Any disputes shall be resolved through binding arbitration in that jurisdiction.

9. Changes to These Terms

We may update these Terms periodically. The current version will always be posted on our website with the effective date.

10. Contact Information

© 2025 Casegate LLC. All rights reserved.